Customer Experience

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How Netcore’s WhatsApp Chatbot Helped Flipkart Deliver Customer Delight at Scale
“Exceptional customer experiences are the only sustainable platform for competitive differentiation.”– Kerry Bodine This timeless reality grows in...
Relationship Marketing: The key to Retaining Customers for Life
Marketing is more focused on digital than ever before. Modern marketers and sales professionals are in a long race of acquiring new customers and increa...
7 Reasons Why Marketing Automation is Important
Embracing marketing technology is undeniably essential for the modern marketer. Especially in today’s digital era, where automation is the lifeblood of ...
Supercharged Marketing Campaigns: Now Reach your Users on Channels of their Preference
Every user has a channel preference when it comes to receiving brand communications. They might not be explicitly aware of it, but as a data insights-dr...
How You Can Leverage (All Your) Customer Data to Scale Marketing Success
The age of the customer is here and how! Customer perception can make or break your business. Consistently satisfactory experiences will potentially enc...
Conversational Marketing 101: How Chatbots help Improve Customer Engagement
When it comes to customer experience, a business can never do too much. In the digital world, marketers understand that the best customer experiences ar...
How Feedback Bots Can Help You Improve Customer Experience
How would you know what your customers like or dislike about your product or service until you ask them or they tell you?