Contextual App Walkthroughs
Engage with live app users in real-time with meaningful, action-driven messages to boost user retention rates by 12-15%
Deliver Impactful First-Time Onboarding Experiences
Wow first-time app users with a personalised and seamless onboarding flow. Get them to explore and use the app by quickly educating them on the registration process, login options, key app features, first-time promo codes, etc.
Handhold and Direct Users Towards Conversion
Tailormake customised walkthroughs or tutorials across multiple app screens on the go, to target passive users. Save these contexts to trigger this kind of in-app engagement for future users that satisfy qualification parameters that you can define.
Highlight New or Underutilised App Features
Draw attention to new “sticky” or existing low-adoption app features with contextual in-app messages or drop-down coachmarks. Get users hooked to these features so they extract maximum value while you drive up repeat app usage and retention.
Capture Dynamic User Feedback, Real-Time
Go beyond ratings and reviews to gather live feedback from active in-app users through qualitative surveys. Launch these depending upon your use case and the stage of the app user journey. Use this feedback to improve your UI or product/service offering.
“We were able to automate our CLCM journey effortlessly”
“Ever since we started using Netcore Smartech in August, 2018; we’ve been able to automate our CLCM user journey. We’ve also been able to create highly complex cohorts and effective engagement campaigns for each. New engagement tactics and creative ideas from the team have also been very helpful.”
DVP Portfolio Management - Credit Cards
“Smartech helped us boost email domain scalability by 5X in 90 days”
“When we started our journey to increase the reputation of our new domain – iiflfinance.in – we knew it required massive effort. With strategic inputs from the team, we followed time-bound milestones, implemented industry best practices, and experimented with multiple formats to increase our email domain scalability by 5X in 90 days. We look to further scale this while uplifting our email marketing program.”
Head - NBFC Marketing
“Achieved conversion rate of 9.7% with Smartech’s app engagement suite”
“Netcore Smartech’s integrated marketing automation approach inclusive of app tracking and push notifications gave us the advantage of generating student loan applications at a conversion rate of 9.7% in less than 2 months of time.”
“Smartech has helped us grow the visitor to lead ratio on our website"
“Using Smartech we have been able to communicate better with visitors on our website and make them more interested on finalizing their travel plan with SOTC. It not only gives us the opportunity to re-emphasize on the current offers but also enables us to share relevant reading articles with users. This gives them more information on the ideal destination for their next holiday while increasing the chances of conversion.”
Head of E-Business
“Saw an uplift of 10% in new user transactions on our mobile app"
“GlowRoad is India’s fastest growing Social Commerce app with 60 million+ active resellers. We saw an uplift of 10% in new user transactions on our mobile app using Smartech – Apxor’s Contextual App Walkthroughs. We intend to double this number over the next 2 quarters with Actionable App Analytics and Contextual App Walkthroughs. A big thank you to the entire team!”
VP - Product & Growth
“We implemented a multichannel UX survey after churn and received 1500+ responses”
“Big thanks to Netcore team and Smartech platform! We implemented a multichannel UX survey after churn and received 1500+ responses. The improvements that followed, helped us reduce churn by 36%. We even doubled the winbacks of churn users post Smartech.”