Contextual App Walkthroughs
Engage with live app users in real-time with meaningful, action-driven messages to boost user retention rates by 12-15%
Deliver Impactful First-Time Onboarding Experiences
Wow first-time app users with a personalised and seamless onboarding flow. Get them to explore and use the app by quickly educating them on the registration process, login options, key app features, first-time promo codes, etc.
Handhold and Direct Users Towards Conversion
Tailormake customised walkthroughs or tutorials across multiple app screens on the go, to target passive users. Save these contexts to trigger this kind of in-app engagement for future users that satisfy qualification parameters that you can define.
Highlight New or Underutilised App Features
Draw attention to new “sticky” or existing low-adoption app features with contextual in-app messages or drop-down coachmarks. Get users hooked to these features so they extract maximum value while you drive up repeat app usage and retention.
Capture Dynamic User Feedback, Real-Time
Go beyond ratings and reviews to gather live feedback from active in-app users through qualitative surveys. Launch these depending upon your use case and the stage of the app user journey. Use this feedback to improve your UI or product/service offering.
“Smartech has helped us grow the visitor to lead ratio on our website"
“Using Smartech we have been able to communicate better with visitors on our website and make them more interested on finalizing their travel plan with SOTC. It not only gives us the opportunity to re-emphasize on the current offers but also enables us to share relevant reading articles with users. This gives them more information on the ideal destination for their next holiday while increasing the chances of conversion.”
Head of E-Business
“Saw an uplift of 10% in new user transactions on our mobile app"
“GlowRoad is India’s fastest growing Social Commerce app with 60 million+ active resellers. We saw an uplift of 10% in new user transactions on our mobile app using Smartech – Apxor’s Contextual App Walkthroughs. We intend to double this number over the next 2 quarters with Actionable App Analytics and Contextual App Walkthroughs. A big thank you to the entire team!”
VP - Product & Growth
“We implemented a multichannel UX survey after churn and received 1500+ responses”
“Big thanks to Netcore team and Smartech platform! We implemented a multichannel UX survey after churn and received 1500+ responses. The improvements that followed, helped us reduce churn by 36%. We even doubled the winbacks of churn users post Smartech.”
“Reduced app uninstall rates and push notification delivery went up”
“It is extremely crucial to engage the users right from the beginning for an App Marketer. Netcore Smartech’s ‘Push Amplification’ feature gave us the advantage of reducing our overall app uninstall rate. Our push notification delivery rate went up and ensured that our push messages reach to the targeted users.”
“Last click sale attribution doubled through multichannel automation"
“Term Insurance has a long look to book window, extending upto 30 days. Moreover payment to policy issuance involves multiple stages. An integrated marketing automation approach becomes imperative and Netcore has helped us with it. Thanks to this, our last click sale contribution through owned media increased from 1% to 12% in less than 6 months.”
Vice President & Head - Ecommerce & Digital Marketing, Max Life Insurance
“Using Smartech, our user engagement went up 1.5x”
“By switching to Netcore’s Smartech, our user engagement went up 1.5x and unique open rates by over 2x. We also achieved 95% Primary Inboxing in Gmail while unique click rates doubled in just 6 months. Our moment of delight was when a recent email campaign (with a user base of millions) fetched us an open rate of 25% & CTR of 7% which is unheard of in email marketing.”
AVP - Digital and Retention Marketing, Swiggy