Customer Data Platform
Integrating customer data across multiple touch points to
create a unified customer view of every individual customer
CDP ensures that none of your customer data points fall between the cracks. Every interaction a customer has with your brand through the website, mobile apps, emails and every other channel you own, both offline and online is a goldmine of data. CDP stitches all these data points together to give you unified profile of every customer you’ve ever had.
Get all the data you need
Managing data is not a new thing for marketers. There are many software out there than can capture the right data for you. But what matters is capturing the right data. CDP captures customer attributes like name, contact details, email etc, behavioural data like user activity across channels, and transactional data like purhcase history. CDP creates a meaning out of all these data to help marketers implement effective marketing campaigns.
Know more: The ‘Data’ in the Customer Data Platform
Fill the gap in existing solutions
The beauty of CDP lies in its ability to ingest data in any format, convert it into a usable format, and make customer profiles available to other systems. Stay up to date by capturing data in real time to make more accurate decisions, again, all in real-time.
Delivering Personalized Experience
Every customer out there is looking for a personalized experience that is unique to them. With CDP you know ‘the next best offer’ you need to give your customers to keep them engaged at every stage across multiple touch-points. Higher conversion rates, increasing revenues and loyalty of a huge customer base is what you get.
“Netcore has helped improve our app push notification delivery rates by over 28% using their Smart Push technology.”
“Netcore has helped us improve the delivery rates of our app push notifications by over 28% using their Smart Push technology. Netcore’s Smart Push truly is one of the best app marketing innovations till date.”
Head of Marketing & Content
“We have been able to convert 29% of our returning traffic into leads and 278 of them into customers in just two months”
“Netcore has been Tally’s Digital Engagement partner for the last 4 years now. Netcore’s Omni channel marketing automation suite powers our lead generation communications and lead nurture journeys. Their dedicated Customer Success team works closely with us helping us achieve our business goals. Through Lead Generation web messages, we have been able to convert 29% of our returning traffic into leads and through Lead nurture journeys we have been able to convert 278 customers in July and August alone.”
Head of Digital
“Astro-Vision achieves a 2X improvement in conversions from email through Smartech”
“We at Astro-Vision have always known how important email is to reach our customers. Right from the start of our partnership with Netcore, their Deliverability Experts and Customer Success Teams have been helping us with our email strategy. It is the testament to their dedication and domain expertise that we have been able to increase conversions by 2X from emails sent through Smartech.”
Director and CEO
“Smartech helped us achieve personalization at scale easily which led to an 8.48% conversion uplift”
“Netcore Smartech’s personalization engine helped us recommend relevant products to our customers throughout different parts of their journey on our website. We are able to achieve personalization at scale easily and see an 8% conversion uplift.”
Vivian Ting Shi Min
“Increased email user engagement by 4.48X”
“With Netcore Smartech, we were able to improve our email deliverability and maximize domain scalability; achieving a 4.48X uplift in user engagement. We’ve also been able to automate our CLCM through their Journey Builder and convert dropped-off visitors from the website into effective leads through the introduction of lead-based web messages on our product pages. Their support, consultancy, and strategic inputs from the Customer Success team have been immense. We look forward to continue this collaboration to spearhead our engagement tactics”
VP & Head - Marketing, Brand & Corporate Communications
“Netcore’s client servicing is one of best in the industry.”
“I’ve worked with many email marketing vendors in the past and can confidently say that Netcore’s client servicing is one of best in the industry. Not only do they offer professional advice to improve traffic and campaign conversions, but their constant follow-ups and client engagement is also what sets them apart from many solution providers that I’ve worked with. Keep up the great work!”
General Manager, Business & Strategic Development, MPH Bookstores Sdn Bhd